Help Center

We can accept Paypal, Visa, Mastercard, and American Express.

If your credit card is declined there may be a few reasons: the card has no funds available, you entered the wrong CSV security code, the card is expired, you entered the wrong billing information, the card does not allow internet purchases (card not present purchases) etc. In any event by calling your issuing bank they can tell you why the cards declining.

Only unshipped orders may be cancelled. Cancellation may be done through email. Refund will be issued accordingly if card is charged.

Absolutely! Our Secure Software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts your credit card number so that it cannot be read as the information traveIs over the Internet.

If your address is not available, we will send you an email. Please be sure to check your email within 24 hours of placing your order. We will do everything we can to fulfill your order.

Multi color Bulb: color temperature = 2700K (warm white) 6500K (cool white) 9200K (RGBW)

Tunable Bulb: color temperature = 2700K (warm white) 6500K (cool white)

Dimmable Bulb：color temperature = 2700K (warm white) 

There are no limitations for devices that connected to one App, but you do need consider that how many Wi-Fi devices your Wi-Fi router can handle. For a usual Wi-Fi router, it is about 15 to 25 Wi-Fi devices. Some advanced router can connect hundreds of Wi-Fi devices though.

We offer 2 years warranty and are confident that it will last more than 5 years.

We are a professional lighting manufacturer and our led bulb has higher efficiency, thus less heat, than other WiFi light bulbs, tplink, lifx etc, on the market.

The diameter of the bulb is A19/A60, which means 60mm; 

The diameter of the screw base is E26, which means 26mm. 

The diameter of the bulb is A19/A60, which means 60mm; 

The diameter of the screw base is E26, which means 26mm. 

This smart light bulb fits most light fixtures.