It may be as a result of your phone performance, If the app has not been launched for a long time, it needs to connect with the cloud when you log in again, so the device is displayed as offline
Why is my device unresponsive in Alexa and Google Home?
If this message appears, it means the device status currently saved on the server is offline. It is recommended that you switch your phone's network to cellular data and enter the device's app (non...
Light switch Indicator light blinking red
The indicator light blinking red and blue as seen below means the light switch is offline.
How to connect to a new router/change network?
If you can keep the new WiFi router SSID(name) and password the same as the old WiFi, the device will connect to the new WiFi automatically.
How to use Google Home or Amazon Alexa to control device groups?
Please note groups created in other apps cannot be directly controlled on Google Home or Alexa, you need to group them in the respective app or use automations to trigger the devices, see below.
Open your App and tap the home icon on the top left corner of your screen. Select "Home Management " on the drop down menu. Tap the name of the home with the rooms you want to delete. After that, c...